TERMS & CONDITIONS
we want you to have the best experience possible exploring the atacama. please read before your journey.
altitude
Allow a period of 24 hours, from arrival, to acclimatise to the altitude. Do not book tours higher than 4000m (maximum altitude indicated in the tour information) during this time. Some tours are not suitable for children, pregnant women or those suffering from hypertension.
group size
All tours are group tours unless otherwise organised. Groups do have a minimum size requirement for departure. We will do our best to offer you the selected date, but please note that we may suggest a date variation or work with a partner agency for the operation of the tour.
tour itinerary
The itinerary of the tour information may change. All sites will be visited unless otherwise advised, however the order in which sites are visited may vary.
cancellation
Minimum notice of 24 hours for cancellation or rescheduling, to be confirmed by Vilife. Unfortuntaely parks and their pre-paid park entrances are not 100% refundable as the tickets will be pre-purchased in the passengers name.
Our goal is to make sure you have the best experience possible. As such, all tours are subject to weather or the best conditions. We will notify you of necessary changes.
pick-up &
drop-off
Tour inclusions of pick-up or drop-off at accommodation only operate within the centre of San Pedro, including the poblaciones of Licanantay and los Algarrobos. For accommodation outside of this area, such as in Solor, Coyo or Catarpe, it is the responsibility of the client to organise transport into the town centre for tours. If unsure, please feel free to ask our team.
ADVENTURE
Adventure tours, including horse riding, sand-boarding, volcano treks and international expeditions are operated by partner agencies who specialise in these services
responsibility
We will provide you with all the information you need, and our professional guides and drivers will accompany you on all your tours. Please note that it is your responsibility to follow the guidance of our team and guides, arrive on time for tours, and be courteous to your fellow travellers.